Privacy Policy Overviews

Last Updated: 6 Feb 2025

Rozan Mental Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR). By using our website and services, you agree to the terms of this policy.

1. Data Controller

Rozan Mental Wellness is the data controller responsible for processing your personal data. If you have any questions about this Privacy Policy or your data, please contact us at services@rozan-mentalwellness.com

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, email address, phone number, and other contact details.
• Health Data: Information you provide during psychotherapy and counseling sessions (only collected with your explicit consent).
• Technical Data: IP address, browser type, device information, and usage data.
• Communication Data: Correspondence between you and Rozan Mental Wellness.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide psychotherapy and counseling services.
• To communicate with you regarding your sessions and inquiries.
• To comply with legal and regulatory obligations.
• To improve our website and services through analytics.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: For sensitive health data and marketing communications.
• Contractual Necessity: To provide our services.
• Legal Obligations: To comply with applicable laws.
• Legitimate Interests: To enhance and secure our services.

5. Data Sharing and Third-Party Services

We do not sell your personal data. However, we may share data with:

• Mental Health Professionals: With your explicit consent for referrals.
• Legal Authorities: If required by law.
• Service Providers: For IT, hosting, and analytics support.

6. Social Media and Third-Party Plugins

Social Analytics for Sharing

We use Google Analytics to track social shares made on our website. Google automatically collects and stores certain data, such as device event information, browser type, cookies, and referral URLs, in accordance with their privacy policy: https://policies.google.com/privacy.

Facebook Like, Facebook Recommend, and Facebook Share Buttons

We embed a Facebook widget to allow users to like, share, or recommend our pages. This widget may collect your IP address, browser details, store cookies, and monitor your interaction if you are logged into Facebook. For more details, visit Facebook’s privacy policy: https://www.facebook.com/about/privacy/update.

LinkedIn Share Button

We use a LinkedIn Share widget to allow users to share our pages on LinkedIn. This may track your IP address as per LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Therapy records are stored securely and deleted in compliance with ethical guidelines.

8. Your Rights Under GDPR

You have the following rights under GDPR:

• Right to Access: Request access to your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data.
• Right to Restriction: Restrict processing of your data.
• Right to Data Portability: Request transfer of your data.
• Right to Object: Object to data processing in certain circumstances.
• Right to Withdraw Consent: Withdraw consent at any time.

To exercise your rights, contact us at services@rozan-mentalwellness.com.

9. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.

10. International Data Transfers

As we provide online services worldwide, your data may be processed outside the EU. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), for data protection.

11. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

If you have any questions or concerns, please contact us at services@rozan-mentalwellness.com.